PRIVACY_POLICY

Privacy Policy


Effective Date: July 23, 2025

NDONG LLC ("we", "us", or "our"), owner of the TourismLang platform, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our mobile application, or access our services. Please read this policy carefully. If you do not agree to the terms, please do not access the Site or Services.


1. Information We Collect

We may collect the following types of information about you:


1.1. Personal Information

  • Name
  • Email address
  • Phone Number
  • Billing and shipping address


1.2. Location Information (Required by Google Play)


  • Precise location (GPS and network-based) when you grant permission through the app.
  • Approximate location based on your device’s network or IP address.


Why we collect location data:

  • Personalizing recommendations based on your location.
  • Enabling map, navigation, and route-planning features.
  • Improving app performance and user experience.
You may disable location services at any time through your device settings. Some features may not function properly without location access.


1.3. Non-Personal Information

  • Browser Type
  • IP address
  • Device Information
  • Pages visited and time spent on the site


1.4. Payment Information


We do not store your payment details directly. All payment transactions are processed securely through third-party payment gateways that comply with industry standards.


1.5. Cookies and Tracking Technologies


We use cookies, web beacons, and similar technologies to improve your experience and analyze usage patterns. You can manage cookies through your browser settings.


2. How We Use Your Information


We may use the information collected to:


  • Facilitate recruitment and verify identity
  • Provide and improve our services
  • Process transactions and send confirmations
  • Respond to customer inquiries and provide support
  • Personalize the user experience
  • Send promotional communications (with your consent)
  • Comply with legal obligations and enforce our Terms of Service
  • Provide location-based services such as nearby attractions, navigation, recommendations, and local search results


3. Legal Basis

  • User consent
  • Performance of the contract
  • Legal compliance


4. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service providers: To assist in the provision of services (e.g., payment processors, hosting services)
  • Legal authorities: When required by law or to protect our rights
  • Business transfers: In the event of a merger, acquisition, or sale of assets


5. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Request the correction of inaccurate data
  • Request deletion of your personal data
  • Opt-out of marketing communications
To exercise these rights, please contact us at customerservice@tourismlang.com


6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no security system is impenetrable. We encourage you to take precautions when sharing sensitive information online.


7. Data Retention

Your data is kept as long as there is an active account or for a legally required time.


8. Third-Party Links

Our site or services may contain links to third-party websites. We are not responsible for the privacy practices of such sites. Please review their privacy policies before providing them with your details.


9. Children's Privacy

Our services are not intended for persons under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.


10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective immediately upon posting.


11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:


TourismLang

8 The Green Ste A, Dover, DE 19901

Email: customerservice@tourismlang.com

Phone: +1 (385) 342-5952